Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process from manufacturing to transactional and from product to service.

Learning Methodology
The course is designed to be highly participative and interactive, based on the philosophy of experiential learning. The following learning tools will be used in the workshop:
  • Lectures.
  • Case Studies.
  • Presentations by participants.
Six Sigma Black Belt.

  • Introduction.
  • History of Six Sigma.
  • Process Variances.
  • Recognizing opportunities.
  • Managing Quality
  • Organizational Roles and Responsibilities.
  • Project Communication
  • Defining a process.
  • Critical to Quality Characteristics.
  • Cost of Poor Quality (COPQ)
  • Six Sigma Metrics
  • The DMAIC Method
    • DMADV-Design.
    • Why is DMAIC used.
    • Estimating the Baseline
    • The Define Stage
    • The Measure Phase
    • The Analyze Phase
    • The Improve Stage
    • The Control Stage
    • Valuing Six Sigma
  • Hypothesis Testing.
  • Simple Linear and Multiple Regression Analysis
  • Designed Experiments
  • Statistical Process Control
  • Leading Six Sigma Teams
  • Ending Six Sigma Projects
  • Making the Change

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