971-4-3348140

infonet@eim.ae

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Moulding Professionals for a better Career positioning

EXECUTIVE SECRETARIAL

Course Content
  • Supporting your manager
    • ◆ Screening calls

      ◆ Opening the mails

      ◆ Daily management

  • Streamlining the office
    • ◆ Managing access

      ◆ Filling systems

      ◆ Office meetings

      ◆ Hospitality

  • Meetings and Minutes
    • ◆ Agendas

      ◆ Meeting management

      ◆ Minutes

  • Time Management
    • ◆ Planning and Prioritizing

      ◆ Checklists

      ◆ Managing Paperwork

  • Business Skills
    • ◆ Oral Communication Skills : Communicating assertively ( Telephone Techniques)

      ◆ Skills to deal with criticism

      ◆ Skills to stay focused at all times especially during conflict

      ◆ Business Writing Skills / Business Correspondence

      ◆ Business Travel Planning

      ◆ Office Administration

      ◆ Learning to be soft on people , But hard on merit